Smartphone protection & warranty.
Cell Phone plans which include Breakdown + Accidental Damage from Handling. Does NOT include Battery coverage. Return to depot for repair/replacement. Term and Coverage begins upon 30 day wait period. No claims can be made during the return 30 day wait period.
i. This Plan provides coverage for parts and labor costs to repair or replace your product where the problem is the result of a failure caused by:
- Normal wear and tear;
- Accidental damage from (ADH), such as damage from drops, spills and liquid damage associated with the handling and use of your product, if the coverage has been offered and purchased at the time of sale with your Service Agreement;
- One(1) battery repair or replacement, when the original rechargeble battery is defective as determinded by us and our sole discretion. We may require you to return your original defective battery to us to receive a repalcement batter;
- Damaged or defective buttons or connectivity ports located on your product;
- Defective pixels when there are at least three (3) defective pixels thorugout the entire display area;
- Dust, internal overheating, internal humidity/condensation;
- Defects in materials or workmanship;
ii. This plan also provides the following additional benefits:
- Online assitance for hardware troubleshooting tips, visit www.jacanawarranty.com and select the support option; and
- Power surge/fluctuation protection. Please see secttion 11 “POWER SURGE PROTECTION” for details.
iii. Specific details about your coverage under this plan are provided in the Order Summary.
ACCIDENTAL DAMAGE FROM HANDLING (ADH):
If you were offered and elected to include accidntal damabe from handling (ADH) as an integral part of your coverage program, it augments your Service Agreement by providing additional protectioin for damage from drops, spills, and liquid damage associated with the handling and use of Your Product.
ADH does not provide protection against theft, loss, reckless, or abusive conduct assoicated with handling and use of the product, cosmetic damage and/or other damage that does not affect unit functionality, or damage caused during shipment between you and Our service providers.